SalesForce CMS
Salesforce.com’s CRM solution is broken down into several modules: Sales, Service & Support, Partner Relationship Management, Marketing, Content, Ideas, Analytics, and their collaboration platform, Chatter. Salesforce users can customize their CRM application. In the system, there are tabs such as “Contacts”, “Reports”, and “Accounts”. Each tab contains associated information. For example, “Contacts” has standard fields …